- We respect our customers above all and never forget that they come to us by choice.
- We listen with open, honest, direct communication to understand, determine and deliver what our customers want.
- We seek to exceed their expectations with a high standard of workmanship & professionalism.
Pro 1 Automotive Inc. is an auto repair shop founded in 1986 by Ricky Stebbins in the city of Reno, Nevada. Ricky opened a one bay, 1000 square foot shop with nothing more than a tool box and a jack. It was working out well for the first few months but after fixing all his friends & and neighbors' vehicles, Ricky realized just how hard it was to run a business.
After three years of hard work and dedication things started looking up. The auto repair shop had a steady flow of regular customers. Also, many new clients were discovering the quality workmanship and the customer service Pro 1 Automotive Inc. was providing. Two years later Ricky expanded to a 3000 square foot auto repair shop in order to better service his customers. Things seemed to be going smoothly until January 1, 1997 when the "Great Reno Flood" hit and nearly destroyed everything Ricky had worked for the last 11 years. His auto repair shop and equipment were a total disaster. The entire facility was filled with mud and debris, tools were ruined, and the whole town was in a state of emergency.
All of this would not keep Ricky down! With the help of loyal friends and customers, they were able to dig out and get Pro 1 Automotive up and running again. Ricky purchased the property on Terminal Way where he began construction of his new state of the art auto repair facility in the Fall of 2001. Pro 1 Automotive Inc. is now one of the top producing NAPA AUTO CARE CENTERS in the state. The new facility is one of the cleanest auto repair shops in the country. Things do change but one thing remains the same: to this day Ricky still provides all of his customers with the same fair, honest, and dependable auto repair service he has provided for many years.
From the moment you are greeted by our professional and friendly service advisers you know you are going to receive the highest quality of service available in auto care. All of our mechanics are ASE certified & they are provided with the newest state of the art tools and equipment. "DISCOVER THE PERSONALIZED TOUCH IN AUTOMOTIVE REPAIR" at Pro 1 Automotive Inc.! We stand behind our work 100% with our 36 months/36,000 mile warranty. We are looking forward to becoming your #1 auto repair shop.