Reno Auto Repair

Staff is great! Always get my problem fixed quickly and appreciate them keeping me informed! Highly recommend them!

Great staff! Personable and easy to relate to (Paul and Gio?) in the front are great. With recent problem, appreciated being to able to talk to mechanic about problem/fix, and actually see the broken/disfunctional part. They seem to always deliver in the clutch! Thanks Guys!

Very friendly and helpful. I only went in for a smog and an oil change but I left confident that my vehicle had actually been checked and was safe. They also provided information on what services would be needed in the near future.

Great service, friendly staff. AAA referred me to them because my car needed to be towed. I relied on AAA and I'm glad that I did! Nice waiting area with fruit, coffee and tea available. Chairs and TV, too. Clean and fair pricing.

Excellent

Been here twice for smog and service... excellent both times.

Thank you for your timely and professional service.

Always 1st class service. Thank you Ricky

…Not my first business dealings with Pro 1, nor will it be my last… The sister of a friend of my wife has a Ford Windstar that would NOT pass smog. A mechanic somewhere had replaced the catalytic converter & the vehicle still would not pass smog. I highly dislike a shop that takes advantage of an elderly woman (76). I represented Joyce in her endeavor to have her vehicle properly repaired & pass a smog inspection. Brought the vehicle to your shop on Saturday. On Monday morning I was greeted by Paul Seivers. Told him of Joyce's dilemma. Later that morning Paul called and stated that the engine had an intake leak & the repair would be ‘around $1,000. Later that afternoon, Paul called and said that the vehicle would be ready in about 30 minutes. My daughter & I drove to your shop & settled the bill. I was told that in order to reset the vehicle’s computer, the vehicle would need to be driven 50-100 miles. The following day I drove the vehicle to Fallon. I returned to your shop for the smog check. $24.95 later, the vehicle passed smog. As an aircraft mechanic and inspector and later as a retired FAA Aviation Safety Inspector, I especially appreciated Mr. Seivers’ open and honest communication. As your “Front Line Representative,” he’s an excellent employee. He treated me, and all who entered your business, with courtesy and respect. Semper Fi Paul. Thank you Mr. Stebbins. Please thank your mechanics. Jack Roche FAA Aviation Safety Inspector (Retired)

I needed an oil change for my F350 last minute on a Friday afternoon. The team at Pro1 squeezed me into the schedule and did a fantastic and thorough job. In addition to the oil and filter they also determined I was due for air and fuel filters, coolant additive, wiper blades, etc all of which were done in a very efficient time frame. In no way were they cutting corners because of being in a hurry to get out for the day. I appreciate their customer friendly approach as well as the thoroughness of their service. That's why I bring all my vehicles to these guys! Thanks.