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Reno Auto Repair

1068 reviews
Mon - Fri: 7:30 AM - 5:30 PM
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(775) 451-3330
945 Terminal Way , Reno, NV 89502
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5

The crew at Pro 1 worked to repair a difficult problem on our Dodge Journey. Even though it was intermittent they didn't give up and Paul kept us informed about the progress during the whole process. They were very busy with ongoing appointments but made time to keep on the issue until it was resolved and were very fair about the charges even though the time spent was much longer than just what it took the replace the parts. Thanks for not giving up and doing a great job. Ken & Lynn

5

Great customer service and knowledge.

Thank you for the wonderful review, Roberta! We are thrilled to hear that you had a positive experience with our customer service team. We take pride in providing excellent service and knowledge to our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Pro 1 Automotive
5

Great service with excellent mechanics who know what theyre DOING !!!

Thank you for choosing our services, Paul! We are thrilled to read your great feedback. Our team takes pride in providing excellent service and ensuring a positive experience for our customers. We appreciate your kind words and look forward to serving you again in the future!

- Pro 1 Automotive
5

Amazing people and place. They are always on point and have taken great care of my Chevy Cavalier. My Chevy runs so smooth and good now. Their inspections are top notch and helped me to identify things before they became a problem, which I am truly thankful for. Highly recommend them to everyone! Definitely the best place I've ever taken my car to, really appreciate all the hard work, upfront honesty and the integrity of their team! :)

Thank you for the amazing review! We are thrilled to hear about your positive experience. It's great to know that we exceeded your expectations with our thorough inspections, upfront honesty, and exceptional service. We appreciate your recommendation and look forward to serving you again in the future!

- Pro 1 Automotive
5

Just had a radiator replaced and a scheduled general maintenance and safety check on my 2001 F350 with 277,820 miles on it. That truck has given me 14 years of service in mineral exploration and a partly over lapping 15 years as a ranch truck and log skidder in Northern California. Its had a tough life and only left me in the field once at 250,000 miles with a dead fuel pump. At 77 years old and the need for a working field vehicle, I wont take it anywhere but Pro 1 for service or repair. Thanks Pro 1 team and Paul Seivers, Service Advisor.

Thank you, Robert! We appreciate your loyalty and trust in our team. It's satisfying to know that your truck has served you well over the years. We take pride in providing top-notch service to all of our customers, regardless of the age or condition of their vehicles. Our team is always here to ensure that your truck remains reliable for your field work. We look forward to serving you again in the future!

- Pro 1 Automotive
4

Thank you for the 4-star rating, Diane! We're glad you had a good experience with us. If you have any suggestions on how we can make it even better, we'd love to hear them!

- Pro 1 Automotive
5

Best shop in town hands down!! Rachel and Paul are some of the best service writers in the business. Always go out of their way to help and keep me updated with my cars and trucks.

Thank you Mike for your awesome review! We aim to provide the best service possible and it always makes our day to hear that we've succeeded. We appreciate your continued trust in us and look forward to serving you another time.

- Pro 1 Automotive
5

This was one of the best experiences I have ever had. I brought my car in after a very poor experience at Chevrolet after they kept it 2 days with doing nothing. Pro 1 treated me kindly, they did not charge me when they found no codes on the diagnostics. They fixed my tire issues and my entire charge was cheaper than what I was quoted for my entire diagnostics at the care dealer. In the future I plan on using only Pro 1

Thank you, Courtney, for choosing Pro 1! We're thrilled to hear that your experience with us was one of the best. Our team is dedicated to providing top-notch service and ensuring your satisfaction. We look forward to serving you again in the future!

- Pro 1 Automotive
5

These guys are the best! Paul always handles everything with precision and care and his team does a great job.

5

Thank you for looking at my truck and reviewing my concerns also keeping me informed along the way. Thank you so much

We're happy to hear that you had a great experience at our shop, Ron! Providing excellent customer service is our top priority, and we're glad that we could address your concerns and keep you informed. Thank you for choosing us to take care of your truck!

- Pro 1 Automotive
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