5

Rachel and paul are the best and what they do. Also their service staff Does exceptional great work even when you need something done, They go out of their way to try to take care of you. The best way they can. Again Rachel and Paul excellent. Thank You Herbert

5

I shared what I needed and received what I asked for. Pro 1 Automotive never fails! Thank you.

2

My wife went in to get an oil change a few weeks ago. They were really nice but stated the brakes were in good shape. Two weeks later the rear brakes starting making some noise. We took it to someone else who changed the brake pads and rotors. The rotors were so bad he struggled to take them off. Makes me think they didn’t really do the inspection they said they did.

Cody, thank you for the review. Upon looking further into your concern, your Toyota 4runner was scheduled for an oil change service and 24 point visual inspection. Part of the inspection does include a visual check on the brakes, and unfortunately, depending on the wheel, it is hard to get a perfect visual on the pad life. If we do a tire rotation, we would remove the tires and measure pads and rotors and provide an ACTUAL brake inspection, or if there was a braking concern we would have had a brake and tire technician diagnose the concern. During your visit the tires were not removed and no brake concern was mentioned at time of drop off for us to provide a physical brake inspection. Thanks. Pro 1 Automotive.

- Pro 1 Automotive
5

Good service, friendly, fair price repaired correctly...

5

Once again a great job by everyone at Pro 1. Paul and Rachel have always done a great job helping me maintain my F250SD along with the great mechanics in the shop. Thank you!

5

Great service.

5

A 10 out 10 rating

1

They won't do the tie rods in my truck cause apparently it's too old. It's a 93 f150. They are easier to change and get to compared to new cars. Talk about lazy

Thank you for the review. It is not about being lazy that we chose to work on 1995 and newer vehicles Mr. Preston. To clarify our reason - the issue we often come across with repairing or replacing parts on older vehicles is that often more parts break, are seized or too worn, to access the component you want replaced, that were not part of your original concern, and it becomes the shops responsibility to cover or replace these parts. We have been in the business for over 30 years, so we have come across this situation multiple times. We pride ourselves on being very transparent with our customers and do not want to waste their time or their money. Thank you again for the review. - Pro 1 Automotive.

- Pro 1 Automotive
5

5

Great customer service, friendly staff .

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