5

Honest and good service I am decent with cars and do stuff myself. I brought my car for a few things that I couldn’t/didn’t want to do. They were very honest about the issues and upfront with costs and recommendations. There was easy potential for them to pull a scam, but they did not. I am very satisfied with the level of customer service and integrity I got from Pro1. Should any jobs come up that I can’t/won’t do, I will go out of my way to come here.

Pro 1 is family owned and we feel that it is our responsibility to treat each customer as we would like to be treated. No employee is paid by the dollar amount of a repair, it's all about keeping vehicles in the best condition possible. You are person with knowledge of repairs and the customers who are not are all treated the same.. Thank you Daniel!

- Pro 1 Automotive
5

So glad I found you on 99.1! Enjoyed working with Paul! I appreciate being told the truth and backing it up with great service! I will recommend you to family and friends!

Thank you for listening to 99.1 and bringing in your Buick for the Oil Leak repair.. Please feel free to call if you ever have any questions regarding your vehicles or repairs. .

- Pro 1 Automotive
5

Great customer service and always a job well done! Thank you

Thank You! We appreciate your support .

- Pro 1 Automotive
5

We continue to back to Pro-1 Auto because of their quality workmanship and especially the front desk personnel. They take the time to explain what will be done and explain the outcome.

Pro 1 believes that Customers deserve to know the process and outcome of repairs. We want our Customers be comfortable in their choices.

- Pro 1 Automotive
5

Needed a smog for my diesel truck, and was in and out quickly....

Thanks Joe! Try us for a service to.

- Pro 1 Automotive
5

Ricky and his team are great!!! Very professional with a friendly atmosphere!

We all enjoy working at Pro 1 and the customers are a big part of that! Thank you Kara.

- Pro 1 Automotive
5

My fuel line broke when I was driving through Reno. I was disabled 6 hours from home. I looked up diesel mechanics, and Pro 1 was third down due to my location. I called the first two and they could not help me. I spoke to Paul at Pro 1, and he said, “bring it in, we will get you back on the road. I had it towed and it was too late to start the job. Paul said that they’d have it done by 1-2pm the next day as it would be a 4 hour job. The next morning at 11am, Paul called and said it was done. They must have started first thing in the morning. When I got there, the mechanic went over in detail what repairs were done. Everyone I talked to was very friendly, helpful and professional. I can’t recommend them enough.

Bill we know how frustrating it is to have a problem on the road. Pro 1 Techs try to get you back on the road ASAP. Happy to help!

- Pro 1 Automotive
5

Awesome staff that's very knowledgeable and professional! Got me right in right out!!!!

All the employee at Pro 1 Automotive love what we do and we enjoy our customers! Thanks Don!

- Pro 1 Automotive
5

Friends of mine who are long-time Reno residents recommended PRO 1 AUTOMOTIVE to me as I recently moved to Reno. I needed my brakes checked on my Lexus RX and they were on time with my appointment for my brake check. It took about an hour for the check, (which was no charge). Paul offered to do them the same day and the price was reasonable & competitive. They had someone from the shop give me a ride to my home; I picked it up at 4:30pm the same day and the brakes are smooth as silk! Mention your AAA discount if you have that. Would definitely recommend this establishment. Bravo!

Welcome to Reno! Thank you for giving us the opportunity to earn your trust. Let us know if we can help in the future. We are here anytime you have a question or concern.

- Pro 1 Automotive
5

Great service, great mechanics, feels like family, thank you Paul and Team...👊🏻

Scott it's easy to give our customers a good experience when you enjoy working at Pro 1 and enjoy meeting the nicest customers in town. Thank you!

- Pro 1 Automotive

Make an online appointment

**Please note — No appointment required for a smog check, gas or diesel.