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The health and safety of our customers remains our top priority. Thank you for your support and patience as we navigate this situation. Click here to make an appointment!

5

My AC went out and after having been to other places I chose to go here. Although my car was in the shop for several days due to wrong parts being sent I really liked that they wanted to make sure everything was right before letting me drive away. They even took some off the price. Friendly staff and great business.

4

My service engine light came on and time was of the essence to get it diagnosed. Pro 1 was busy on the day I took it in, but they jumped on the service, replaced a glow plug and cracked turbo boot, and had it ready for me the next day. Great effort! The only reason I did not give a 5 star is they were reticent on calling me back and keeping me up to speed on the status. Minor issue, but made it difficult to plan for rides home.

5

Quality work, fair prices, quick turn around, and knowledgeable/skilled/friendly staff. Pro 1 Automotive is the cream of the crop. I have been bringing my vehicles to Pro 1 for the last 6 years for everything from oil changes to major repair work. They have always fixed my vehicles right and the first time. They may not be the cheapest shop in town but from my experience my vehicle usually ends up at Pro 1 anyways to fix other shops mistakes. Thank you Pro 1 you guys have never failed to impress me and keep my vehicles in tip-top shape!

5

Great service, professional and super nice folks. Used 'em for years & never a wrong step! Price is right in line with the quality of their work. Good stuff!!

5

A wheel bearing went out with extensive damage to my Dodge Ram van as I exited Burning Man in Oct 2015. AAA and the tow truck driver recommended Pro 1. Pro 1 was great. Prompt, friendly, helpful, explained clearly what had happened - and I was so exhausted at that point that it took some patience. Chuck even talked to my mechanic brother-in-law in Phoenix. They got me back on the road in one day - on the day after Labor Day, too. Very highly recommend this shop and their excellent staff. CeLe

5

Let me start off by saying that I rarely use the internet and I am not a fan of apps or my phone. Pro 1 Automotive has impressed me so much that I have downloaded the Yelp app for the sole purpose of sharing my many positive experiences with this business. My Jeep is my baby. When I bought it 4 years ago it was running but needed extensive work on just about everything. I brought it straight into Pro 1 for repairs. I chose Pro 1 because I have had great experiences there with my previous vehicle (diesel truck). When I picked up my jeep from Pro 1 it was like new. I have been to many different auto repair shops in the reno/sparks area and have had my fair share of problems with just about all of them. I have yet to have a single problem or complaint with Pro 1. The quality of their work is outstanding and they always repair my Jeep right the first time. They have never tried to hit me with unnecessary repairs or fees. The staff is knowledgeable, skilled, and friendly. They even let me bring my dog in and give me a ride to work. All in all I cannot say enough good things about Pro 1 Automotive. They have earned my full trust and repeat business for everything from oil changes to major repairs. As other people have said in their reviews we are lucky to have such a great shop.

5

Stranded New Years Eve with 3 kids in a snow storm. Got my truck to them by 8am and was repaired by noon. I can't thank Fred enough for getting us home to celebrate with our family! Best service experience ever!

5

My car needed major repairs, clutch, cv boot. I had grown accustomed to the shake at 40. Took it in and it drives better than I ever remember, like new.

5

Reno is very lucky to have these guys. Their service is as good as any I've encountered in the automotive business - full marks for diligence, honesty, persistence, fair pricing and good humor! They handled my aging Volvo Turbo Wagon with care and attention and although the diagnosis took a few false turns, they stuck with it. The best!

1

My SUV broke down at the intersection right by this place. I literally pushed it into their establishment. They must have known this because they quoted me $325 for a DIAGNOSIS! I obviously said no and asked if I could leave my broke down vehicle parked there in the meantime. THE GUY SAID NO! One of the mechanics even stood there and did nothing but watch me as I pushed my SUV to the next parking lot. Some businesses would relish the opportunity to help a customer in despair. This is basically steroids for word-of-mouth advertising. Pro 1 Automotive does not feel this way. Anytime any conversation comes up regarding automotive repair businesses I will tell this story. DO NOT GO TO PRO 1 AUTOMOTIVE!!!!!

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