Reno Auto Repair

26 Jun 2017 I arrived @0800 for my appointment to have my 92 Ford E250 Automatic Transmission Power Flushed. The odometer had 168,570 miles. Fred, the service advisor, took me out into the shop to physically show me the equipment that would be used to Power Flush my tranny & explained the procedure in terms I could understand. My van was ready for my by 0930, the odometer showing 9 more miles than when I took it in which told me someone had my van up on the rack going up & down through the gears for quite a while to insure a thorough flush. 6 July I returned to Reno after having driven a 1780 mile 5-day trip up into Idaho, over into Montana & back to Reno. The tranny shifted up or down through the gears as smooth as ever during the entire trip which took me up & down a lot of grades. From now on I'll take my vehicles to Pro 1 for any & all maintenance. I like that this is a locally owned, family operated business.

Highly recommend pro 1, the staff is very friendly and they are very quick and reliable. We service all of our company vehicles with them (Arbor Pros) and they are very honest and straight forward. They provide snacks, coffee and a comfortable lounge if your waiting. Use these guys! The owner Rick cares about his customers and runs a reliable operation.

I took my truck in for a long list of repairs. Not an easy task for any shop. I'm pleased to say it was by far the best experience I've had over other automotive repair shop's I've been to in the Reno Sparks area. Friendly staff and expert technicians along with an owner that cares for you like family. Thank you Ricky Stebbins for taking care of my truck and making me a customer for life.

Took my diesel there for smog. Once they got to my truck they got it done fast which I like and I also really like the price of smog. Will go there again for smog. They also do registration there as well. I was going to do that but due to being out of state for work and my registration was over do I ended up going to 'DMV' to get the late fee dropped. But 'pro 1' priced the registration out at $349.50 which I thought was strange because I only paid $170 at 'DMV' the year before and the late fee was only $60. And this price was before they would add on the smog and their fee of doing the registration, so I would of been looking at about $400 all said and done at 'pro 1'. But I ended up going to the 'DMV' to get the late fee dropped and to register my truck. after all said and done at the 'DMV' I paid $158 to register my truck. So after seeing the price difference, I did the math to find the difference from the price at 'pro 1' to the 'DMV', I would of ended up paying an extra $131.5 at 'pro 1' if I were to registered it there. 349.5-60=289.5-158=131.5 So after all that I will never register my truck through 'pro 1'. I will go back to 'pro 1' for smog. Other then the registration problem, everything else with the customer service was great and good environment was great.

Is it good place for a smog if you have a diesel

Pro 1 Automotive they are great they do everything without breaking you

We brought our truck here about a month ago to get a smog check. The service was awesome. They got us in & out so fast!! The price for a diesel smog was the best price I found compared to 2 other places I called.

Pro-1 Automotive came highly recommended by my coworkers and friends after i moved here two years ago. They have the best staff, a very clean and neat shop, friendly employees, and their word is gold. Their work iscvery good, and they know what they are doing. I only have good things to say about Pro-1!! I have been using Pro-1 Automotive for two years now, and I absolutely love this shop. They always do a great job, the prices are reasonable, and the location is great as well. I highly recommend this business.

I take my vehicles here exclusively and completely trust them. They are honest which is first and foremost the most important when dealing with a mechanic and they get their work done on time. I drive a long way to take my vehicles here and would highly recommend them.

I took my car into Pro 1 Automotive at the referral of my Father in Law. The first mechanic said I needed a new transmission but things were not adding up of what he was telling me. I know I am not an expert on cars but I do know when I am getting swindle, I do some minor repairs on my own. Pro 1 Automotive did an excellent job. They took the time to listen to all the issues were brought to them and they agreed that the first mechanic story didn't add up since we were having problems but the check engine light was not on. After the testing they did they found out the alternator was the source to all the problems. Going with them saved alot of hassle and $3000. I will be going with them from now on. Thank you Pro 1 Automotive.