3

Took my diesel there for smog. Once they got to my truck they got it done fast which I like and I also really like the price of smog. Will go there again for smog. They also do registration there as well. I was going to do that but due to being out of state for work and my registration was over do I ended up going to 'DMV' to get the late fee dropped. But 'pro 1' priced the registration out at $349.50 which I thought was strange because I only paid $170 at 'DMV' the year before and the late fee was only $60. And this price was before they would add on the smog and their fee of doing the registration, so I would of been looking at about $400 all said and done at 'pro 1'. But I ended up going to the 'DMV' to get the late fee dropped and to register my truck. after all said and done at the 'DMV' I paid $158 to register my truck. So after seeing the price difference, I did the math to find the difference from the price at 'pro 1' to the 'DMV', I would of ended up paying an extra $131.5 at 'pro 1' if I were to registered it there. 349.5-60=289.5-158=131.5 So after all that I will never register my truck through 'pro 1'. I will go back to 'pro 1' for smog. Other then the registration problem, everything else with the customer service was great and good environment was great.

Anthony I think maybe you misunderstood the cost of registration. Registration is all done though a computer that is linked to the DMV which will calculate the late fee and require that payment. We have no way of knowing the fee amount unless we run the registration though the DMV computer. Sorry that this happened and maybe wasn't explained to you clearly. Give us another try.

- Pro 1 Automotive
2

Is it good place for a smog if you have a diesel

5

Pro 1 Automotive they are great they do everything without breaking you

5

We brought our truck here about a month ago to get a smog check. The service was awesome. They got us in & out so fast!! The price for a diesel smog was the best price I found compared to 2 other places I called.

5

Pro-1 Automotive came highly recommended by my coworkers and friends after i moved here two years ago. They have the best staff, a very clean and neat shop, friendly employees, and their word is gold. Their work iscvery good, and they know what they are doing. I only have good things to say about Pro-1!! I have been using Pro-1 Automotive for two years now, and I absolutely love this shop. They always do a great job, the prices are reasonable, and the location is great as well. I highly recommend this business.

5

I take my vehicles here exclusively and completely trust them. They are honest which is first and foremost the most important when dealing with a mechanic and they get their work done on time. I drive a long way to take my vehicles here and would highly recommend them.

5

I took my car into Pro 1 Automotive at the referral of my Father in Law. The first mechanic said I needed a new transmission but things were not adding up of what he was telling me. I know I am not an expert on cars but I do know when I am getting swindle, I do some minor repairs on my own. Pro 1 Automotive did an excellent job. They took the time to listen to all the issues were brought to them and they agreed that the first mechanic story didn't add up since we were having problems but the check engine light was not on. After the testing they did they found out the alternator was the source to all the problems. Going with them saved alot of hassle and $3000. I will be going with them from now on. Thank you Pro 1 Automotive.

1

Last year I had a choice to buy 2 trucks one wouldnt pass smog and the other I was told is stock. The one that wouldnt pass smog was 1000 dollars cheaper. But who wants to bother with that. So I said to the other guy if this truck passes smog I will pay the extra and get it. Well they passed it. Went back this year 2016 and they failed it due to having no CAT. Why did it pass last year then. The guy at the counter said it passed because we had some employees that didn't do things right and they are not working here anymore. Now only did I pay a extra 1000 for this truck but now I have to put out another 1000 to put one on. And no phone call from owner saying anything after I have called him numerous times. I WILL NEVER GO THERE AND THEY WILL SEE ME IN COURT>

5

Back in October 2015, My Chevy Silverado diesel went into limp mode while towing my 5th wheel. I took it into Pro 1 and Chuck said they would get an estimate to get it working condition, The next day he called after finding the problem and said it would be a few more days as the part had to be ordered through a dealer after they checked every dealer for 300 miles. After the truck was repaired, I didn't have quite enough money so Chuck worked with me and got me out the door. We left Reno towing our 5th wheel over the Sierras and have not had 1 problem since. I am getting ready to now drive back to Pro 1 to get more service done. I recommend Pro 1 to anyone. Thanks Chuck!

2

So for starters I have a 31 year old diesel. The emissions it has to pass is 40.00 units. I went here because someone recommended it to smog my truck. When I smogged the truck it failed and was over by a whopping 13 units so 53.09... For those who don't understand smog that means basically there was 53% smoke coming out my tailpipe. For a diesel that means thick black smoke. My truck does not smoke except on a cold start. My fuel isn't turned up and I have stock injectors. I then went to the DMV to see what my options were and talked with their emissions station personally. They suggested I go to another place. I didn't show them the actual test because technically my truck should be exempt because its ex military and that was my main question. So I went to Sierra Diesel Injection Service. Funny thing my truck passed and with flying colors only reading 1.4 units. I watched the test personally as well and the guy ran it twice. So what does that mean? Either Pro 1 rigged it to try to get me to "pay" them for "service" or their machine was out of wack. Talked to the DMV, they're going to send a truck out to test the machine and a course of action will be taken. I'm going to Sierra for now on. Even if their machine was off at Pro 1, I can only assume the possibility. Plus I'd rather support the little mom and pop shop.

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