5

Always friendly, trustworthy, affordable and reliable!!!!! All the staff is wonderful but the girl at the front desk (Rachel I think) and Dustin the mechanic in the back are amazing!!!!! Thank you all at Pro 1 for all you do!!!!!

5

Always friendly, trustworthy, affordable and reliable!!!!! All the staff is wonderful but the girl at the front desk (Rachel I think) and Dustin the mechanic in the back are amazing!!!!! Thank you all at Pro 1 for all you do!!!!!

5

I brought my 2006 Chevy Avalanche to Pro1 and I was sure it needed a new fuel pump. As I turned the key to start the truck it made a loud, whining sound from the gas tank area. After the technician diagnosed things he called me to talk. The check engine light and error codes told him the truck needed a new master air flow sensor and thermostat. He didn't think the fuel pump needed to be done since the noise was not persistent. Well, repairs were made and I have been driving the truck for over a week with no issues. Time will tell regarding the fuel pump, but I really appreciate the technicians not just doing what I thought needed doing. Chaining the pump would have been a nice amount of additional labor cost added to the bill, but they didn't do that. I feel like they treated me like they would treat family, and I really appreciate that.

Tim this is exactly why we do not do estimates over the phone. We want to see the vehicle and confirm the issue before an estimate is given. Estimates we give are very close if not exactly the amount you can expect when the job is finished. Thank you! Yes we try to treat everyone as we would like to be treated and to feel comfortable about talking to us about your concern.

- Pro 1 Automotive
5

Rachel offered a fantastic customer experience over the phone when booking my appointment. Upon arrival, she was quite attentive, even with the details of the visit. When I inquired about further services for my SUV, she was able to book me in for the same week. I have used the same diesel shop for the last 4 years, until they relocated a bit too far for them to be remotely convenient any longer. This is my new go to, it should be yours as well.

James, Happy we could fill the void for your Excursion needs. Pro 1 employees really do enjoy the customers, and want to provide them a good experience. Rachel is amazing and appreciates the kind words.

- Pro 1 Automotive
5

Thanks Tim !

- Pro 1 Automotive
5

Fast, courteous service! Won't go anywhere else

Dawn thanks for bringing in your Honda, we appreciate the kind words.

- Pro 1 Automotive
5

Great service,very friendly

Jimmy Thank You for 8 YEARS of continued support!

- Pro 1 Automotive
5

Paul and his team have been taking care of cars and trucks for the Reno area for decades and it shows. Recently replaced my power steering box and pump on my F350, it now drives like new again. Thank you Pro 1, keep up the great work!!

Tim thanks for trusting us with your F350, We are a team that really strives to make each customers visit easy and worry free.

- Pro 1 Automotive
5

Paul and his team have been taking care of cars and trucks for the Reno area for decades and it shows. Recently replaced my power steering box and pump on my F350, it now drives like new again. Thank you Pro 1, keep up the great work!!

Tim thanks for trusting us with your F350, We are a team that really strives to make each customers visit easy and worry free.

- Pro 1 Automotive
5

Had 3 services done plus some other items and it worked out nicely; transmission flush, coolant flush, tune-up service with kit, and fuel filter change out. Nicely done. Thank you.

Thank You Andrew, We appreciate you coming and giving us the opportunity to service your vehicle. Please call if you have any questions or concerns in the future.

- Pro 1 Automotive

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**Please note — No appointment required for a smog check, gas or diesel.