The health and safety of our customers remains our top priority. Thank you for your support and patience as we navigate this situation. Click here to make an appointment!
This is a 2 part review. Part 1. My mom who is a senior citizen needed a complete tune-up. She called around was quoted between $400 and $600. Pro-1 was one of the $400 range quotes and said they hoped they could get to it before she left for Southern California. They got the car done the next day. They had all of the parts they replaced available for her inspection and discussed it with her in human language (not mechanic speak). Sounds reasonable right? Well the total came in at $360.00. Honest and reasonable is rare in this business and amazing when you can find it. Our hat is off to Bill the Operations Manager as it is the policy of Pro-1 to treat people like they would want someone to treat their own mothers if they came in. Part 2. As luck would have it one of my cars had a charging problem just a week or so later. The first thing that came to mind is that Pro-1 will be honest and has earned my business. They took their time, spent a lot of time diagnosing the issue as the car is full of computers and displays and did not immediately have the same issue I experienced. They only fixed what needed to be fixed even though I had complained about the air conditioner and had authorized a complete service on it was well. It turns out that the problem was the alternator its performance was affecting the A/C. They called me every day that they had my car and gave me an update. The price was reasonable and comes with a 3 year / 36,000 mile warranty on the repairs.
Great experience. Clean shop, Dustin was very detailed on explaining the repair process on my trailer wiring. Definitely recommend
Fast service, friendly & knowledgeable service advisors. I have been using "Pro-1 Automotive" to L.O.F. (Lube, Oil & Filter changes) on my cars & trucks for years! They also offer a service for a small fee, to do your NV Registration Renewal after performing your smog check! Very convenient!
They have always done solid work on my diesel truck. Their quotes have been reasonable, and they really try to take care of people. You can't make an appointment for an oil change but that can be an advantage and a disadvantage.
Fantastic shop. Brought in a 30 year old car to get an inspection and a fluid change. I knew what was "wrong" in the car, and I was curious to see what they would report back after the fluid change. These guys know their stuff. The confirmed everything I suspected and even found 2 items I wasnt aware of, and all of the prices are right for the level of service and expertise they possess. Its hard to find shops that will work on a 30 year old vehicle and be HONEST about it. Clean and professional, and even gave a detailed write up with everything on the vehicle and included photos and action items on the inspection. Will be coming back.
Great service and totally fair pricing. Fred is very helpful, and straightforward. Just wish I could make an appointment rather than just walk in.
Thanks for the review, We now are open on Saturday 9AM - 1PM for smog inspections.
These guys are crazy nice, very accommodating and just really good as a shop. Needed diesel smog. They literally got me in in less than 5 min. Crazy. I saw them pulling in trucks left and right. Fast very friendly and just great. I love this place.
If I'm being honest... I love their building. Go check if out just for that. You should break your car just so you have an excuse to sit in their lobby and drink free coffee. Literally dont plan a vacation. Wanna retire? Just come here and forget about it. You're never too old. I got my car smogged here and I'll never regret anything less. It was quick. I was too busy to hang around, but you're not! Have a great day! - Donald Trump, 2019
Fast friendly service. Would recommend!
The best diesel smog experience I've had since I've owned my rig. Staff were really friendly, very professional and got the job done quickly. Friday morning was ideal for not having to wait in line as there was only 1 truck ahead of my when I arrived. Waiting area was clean, had some comfy chairs and decent reading material if you don't want to be glued to your phone while you wait. TV was on, thankfully the volume was low and only 1 other person in the waiting room.