Reno Auto Repair

From scheduling the initial appointment to picking my car back up, I never once doubted that I was in good hands. They were very clear about base costs as well as how much the fixes would cost given my insurance. In addition to that, they raised concerns and recommended that I contact where I purchased my car and have been in communication with that place on my behalf to help that process go smoothly.

A guy named Paul helped me out. He called me once they found the problem and told me the price and what the issue was. He was very professional. He was great and very friendly. And the mechanics are very quick to fix the issue. I will definitely recommend this shop and will only be going here from now on.

Great experience all the way around; customer service, great communication, courteous, friendly quick and efficient. Great documentation also for the service and full safety inspection. Clean waiting room. Just something you don’t see too much anymore. It was a real pleasure having work done on my Ram diesel truck there. This will be my go to in the future. Highly recommend!

Stopped in for a smog on my diesel. Super easy process. 2nd time here and will continue to come back.

That was a very nice place very nice people treat you very well you don't have to wait that long My first time being there and it was awesome I think I passed the word to anybody else they can go and get service in there that'd be great

Been using them for quite a few years. Still have great communication and competitive rates.

Excellent service with great people skills. Extremely knowledgeable and patient.

They take care of all our company rigs and at an affordable price. Never had one issue with them whether it's an oil change, tire replacements, adding running boards, or replacing damage parts on our vehicles.

Pro 1 Automotive is a great place to do business. The staff is very knowledgeable and friendly and they keep you informed. They got our car repaired in a timely manner. I highly recommend Pro 1 Automotive.

Mechanics did great, but when I came to pick up my truck, I was told it was not ready right after my ride left. I asked if I could get a ride home, they said no. I’m 60 years old & disabled. I told them I would have to walk home to Sparks. The girl just shrugged and walked away to help the next customer. I had to walk home in a cold February night without a coat since my truck was not finished on time. I tried Uber but none available at that time, had to walk. Thank you pro 1 for caring about your customers.