Reviews - Page 46 - Pro 1 Automotive

Tom Pappageorge

4/15/2022

Paul and Rachel really care about the customers as do the entire mechanic staff. My truck is running great from Pro1’s great staff. It’s rare a person can find a mechanic shop that can be trusted.

Tom Thank You, this is our goal for every customer experience, we appreciate you acknowledging our employees.

- Pro 1 Automotive

Larry Oakley

4/15/2022

Excellent staff, explained what was wrong with the car and the associated costs to repair.

Larry thank you bringing in your Camry to verify check engine light diagnosis.

- Pro 1 Automotive

Robyn Morris

4/14/2022

Got in, got out. Problem fixed with a smile

Thank you for bringing in your Jeep for the Check Engine problem. Please call if you have any concerns or problems.

- Pro 1 Automotive

RV COUNTRY Country

4/13/2022

We decided on Pro 1 Automotive to meet our needs for the fleet of trucks we own. Our trucks need to be in tip top shape as we move RVs all over the country. Pro 1 Automotive exceeds those needs. Great staff and excellent service !!!!

Thanks Dave! Pro 1 not only caters to family vehicles but we also have many Fleets that we maintain. The 36/36 Nationwide Warranty will provide peace of mind when you are out of town.

- Pro 1 Automotive

4/12/2022

Always friendly, trustworthy, affordable and reliable!!!!! All the staff is wonderful but the girl at the front desk (Rachel I think) and Dustin the mechanic in the back are amazing!!!!! Thank you all at Pro 1 for all you do!!!!!

Jessica Evans

4/12/2022

Tim Ill

4/11/2022

I brought my 2006 Chevy Avalanche to Pro1 and I was sure it needed a new fuel pump. As I turned the key to start the truck it made a loud, whining sound from the gas tank area. After the technician diagnosed things he called me to talk. The check engine light and error codes told him the truck needed a new master air flow sensor and thermostat. He didn't think the fuel pump needed to be done since the noise was not persistent. Well, repairs were made and I have been driving the truck for over a week with no issues. Time will tell regarding the fuel pump, but I really appreciate the technicians not just doing what I thought needed doing. Chaining the pump would have been a nice amount of additional labor cost added to the bill, but they didn't do that. I feel like they treated me like they would treat family, and I really appreciate that.

Tim this is exactly why we do not do estimates over the phone. We want to see the vehicle and confirm the issue before an estimate is given. Estimates we give are very close if not exactly the amount you can expect when the job is finished. Thank you! Yes we try to treat everyone as we would like to be treated and to feel comfortable about talking to us about your concern.

- Pro 1 Automotive

James Skaggs

3/31/2022

Rachel offered a fantastic customer experience over the phone when booking my appointment. Upon arrival, she was quite attentive, even with the details of the visit. When I inquired about further services for my SUV, she was able to book me in for the same week. I have used the same diesel shop for the last 4 years, until they relocated a bit too far for them to be remotely convenient any longer. This is my new go to, it should be yours as well.

James, Happy we could fill the void for your Excursion needs. Pro 1 employees really do enjoy the customers, and want to provide them a good experience. Rachel is amazing and appreciates the kind words.

- Pro 1 Automotive

Tim Briscoe

3/25/2022

Thanks Tim !

- Pro 1 Automotive

Dawn Kerr

3/24/2022

Fast, courteous service! Won't go anywhere else

Dawn thanks for bringing in your Honda, we appreciate the kind words.

- Pro 1 Automotive

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