Reno Auto Repair

I just picked up my 2010 GMC 2500 and had a very large bill to pay - I am extremely glad I brought my truck to Pro 1. This was a massive electrical/communication/module failure problem and Pro 1 kept me informed through parts delays they had nothing to do with, extremely tedious diagnostic steps, and costs as the project went on. Bryan - my tech - was diligent and thoroughly researched issues as they developed. He met with me personally to walk through the process and explain what I should expect. He is an amazingly experienced tech who is humble enough to ask other experts for counsel in order to protect his customer and control costs. Thank you Bryan! Rachel and Paul at the front desk stayed in communication with me all along the way. Rachel was my main contact at initial check-in but they work as a team and both were so helpful. Thank you Rachel and Paul! I have used Pro 1 for regular maintenance like oil changes and smog checks - after this positive experience dealing with such a complicated issue which could have easily ballooned into an even bigger mess, Pro 1 is my shop. I highly recommend this business!

Incredible, made appointment, came to shop a week later, car was in the garage before paperwork was done. Called when part was needed apologized had to keep overnight. Called at 10:00 it was done. I have tried several independents and 2 dealers and they all were crooks and lies about it. These guys kept estimated price, kept me informed, and completed work as fast as possible. I will go to pro 1 every time I need work on my cars!

Great and fast service.👍

I have been using Pro1 for years for my diesel smogs on many trucks. Have generally had good service although a little slow. Not so much on my last visit. Apparently a new service writer that has a bit of an attitude.

Great people to deal with. That's why I keep going there#

Clean quick friendly. Good job.

Went to smog a 2003 Heavy duty Ford-f250 diesel. $37.50! w(°ｏ°)w Much cheaper than other HD Diesel smogs. No wait, in-and-out in 15 minutes with no appointment! Highly recommend. Will DEFINITELY go back for other services too. In addition to the Hub's "ManTruck", I drive a "GirlHatch"(-back) ;) [don't hate!]. 2010 Hyundai Accent 3-door Hatchback - 35mpg all day, every time.

Pleasant, professional and efficient as always.

Excellent service! They got my car in the shop on time and had it finished when they said they would. The staff was professional and friendly and I would highly recommend Pro 1.