5

Great Professionalism, very satisfied. Thanks!!!

5

Went there for a smog check. Service was fast and the price was reasonable

4

Very efficient for smog. Have had nothing else done there.

Hope to see you for other service Tim, give us a try.

- Pro 1 Automotive
5

They have been good at diagnosing electrical problem with several of my vehicles.

Thanks Don, We really appreciate that you took the time to review us and let people know about your experience at Pro 1.

- Pro 1 Automotive
5

First off my car failed the smog check and we were referred to go to a certified shops to have it fix. We did lots of inquiries on other shops regarding estimate and appointments. Surprisingly, Pro 1 didn't give us an "overpriced" estimate and charges. I also didn't have to make an appointment. I walked in on early Monday mentioned to them whats going on with my car within an hour or 2, It's done and fixed! I'm glad I came to this place. I would definitely come back here for all of the maintenance needed for my car. Also, employees are very courteuous and responsive to every questions. i would definitely recommend this place.

5

Took my diesel truck in for a smog. The folks here were friendly, service was fast and their waiting room was clean and well-appointed. There are cheaper competitors but the overall experience is completely worth a couple bucks once a year.

1

Friendly staff, but do not communicate. Took over an hour just to get my truck in for a smog, no one in line. About 30 minutes later, another customer pulled in, they brought his truck in for a smog about 10 mins later, I'm still waiting. Ask front counter how much longer and get the response I'm next in line, without apologizing that they forgot I've been waiting for over 45 minutes at this point.

We regret that you felt you were forgotten. Please let me explain the process for smog checks. Vehicle keys are taken from customers and placed on a board in order, both gas and diesel are noted on this board. The techs take them in order off of the board to smog them. A Diesel smog does take longer than a gas smog and a DMV registration will add a few minutes also. It would have been better if the person who took your keys told you how many were ahead of you. Again we apologize.

- Pro 1 Automotive
5

Very speedy on a desiel smog check. Not a lot of businesses in town do them and this open c and recommended. They loved up to their recomendation. I have not done any other services with th am

5

26 Jun 2017 I arrived @0800 for my appointment to have my 92 Ford E250 Automatic Transmission Power Flushed. The odometer had 168,570 miles. Fred, the service advisor, took me out into the shop to physically show me the equipment that would be used to Power Flush my tranny & explained the procedure in terms I could understand. My van was ready for my by 0930, the odometer showing 9 more miles than when I took it in which told me someone had my van up on the rack going up & down through the gears for quite a while to insure a thorough flush. 6 July I returned to Reno after having driven a 1780 mile 5-day trip up into Idaho, over into Montana & back to Reno. The tranny shifted up or down through the gears as smooth as ever during the entire trip which took me up & down a lot of grades. From now on I'll take my vehicles to Pro 1 for any & all maintenance. I like that this is a locally owned, family operated business.

5

Highly recommend pro 1, the staff is very friendly and they are very quick and reliable. We service all of our company vehicles with them (Arbor Pros) and they are very honest and straight forward. They provide snacks, coffee and a comfortable lounge if your waiting. Use these guys! The owner Rick cares about his customers and runs a reliable operation.

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**Please note — No appointment required for a smog check, gas or diesel.