Reno Auto Repair

Back in October 2015, My Chevy Silverado diesel went into limp mode while towing my 5th wheel. I took it into Pro 1 and Chuck said they would get an estimate to get it working condition, The next day he called after finding the problem and said it would be a few more days as the part had to be ordered through a dealer after they checked every dealer for 300 miles. After the truck was repaired, I didn't have quite enough money so Chuck worked with me and got me out the door. We left Reno towing our 5th wheel over the Sierras and have not had 1 problem since. I am getting ready to now drive back to Pro 1 to get more service done. I recommend Pro 1 to anyone. Thanks Chuck!

So for starters I have a 31 year old diesel. The emissions it has to pass is 40.00 units. I went here because someone recommended it to smog my truck. When I smogged the truck it failed and was over by a whopping 13 units so 53.09... For those who don't understand smog that means basically there was 53% smoke coming out my tailpipe. For a diesel that means thick black smoke. My truck does not smoke except on a cold start. My fuel isn't turned up and I have stock injectors. I then went to the DMV to see what my options were and talked with their emissions station personally. They suggested I go to another place. I didn't show them the actual test because technically my truck should be exempt because its ex military and that was my main question. So I went to Sierra Diesel Injection Service. Funny thing my truck passed and with flying colors only reading 1.4 units. I watched the test personally as well and the guy ran it twice. So what does that mean? Either Pro 1 rigged it to try to get me to "pay" them for "service" or their machine was out of wack. Talked to the DMV, they're going to send a truck out to test the machine and a course of action will be taken. I'm going to Sierra for now on. Even if their machine was off at Pro 1, I can only assume the possibility. Plus I'd rather support the little mom and pop shop.

Really good service, had my car towed to them and got stuck in Reno longer than expected. They got my car fixed the same day and the price was very reasonable.

My AC went out and after having been to other places I chose to go here. Although my car was in the shop for several days due to wrong parts being sent I really liked that they wanted to make sure everything was right before letting me drive away. They even took some off the price. Friendly staff and great business.

My service engine light came on and time was of the essence to get it diagnosed. Pro 1 was busy on the day I took it in, but they jumped on the service, replaced a glow plug and cracked turbo boot, and had it ready for me the next day. Great effort! The only reason I did not give a 5 star is they were reticent on calling me back and keeping me up to speed on the status. Minor issue, but made it difficult to plan for rides home.

Quality work, fair prices, quick turn around, and knowledgeable/skilled/friendly staff. Pro 1 Automotive is the cream of the crop. I have been bringing my vehicles to Pro 1 for the last 6 years for everything from oil changes to major repair work. They have always fixed my vehicles right and the first time. They may not be the cheapest shop in town but from my experience my vehicle usually ends up at Pro 1 anyways to fix other shops mistakes. Thank you Pro 1 you guys have never failed to impress me and keep my vehicles in tip-top shape!

Great service, professional and super nice folks. Used 'em for years & never a wrong step! Price is right in line with the quality of their work. Good stuff!!

A wheel bearing went out with extensive damage to my Dodge Ram van as I exited Burning Man in Oct 2015. AAA and the tow truck driver recommended Pro 1. Pro 1 was great. Prompt, friendly, helpful, explained clearly what had happened - and I was so exhausted at that point that it took some patience. Chuck even talked to my mechanic brother-in-law in Phoenix. They got me back on the road in one day - on the day after Labor Day, too. Very highly recommend this shop and their excellent staff. CeLe

Let me start off by saying that I rarely use the internet and I am not a fan of apps or my phone. Pro 1 Automotive has impressed me so much that I have downloaded the Yelp app for the sole purpose of sharing my many positive experiences with this business. My Jeep is my baby. When I bought it 4 years ago it was running but needed extensive work on just about everything. I brought it straight into Pro 1 for repairs. I chose Pro 1 because I have had great experiences there with my previous vehicle (diesel truck). When I picked up my jeep from Pro 1 it was like new. I have been to many different auto repair shops in the reno/sparks area and have had my fair share of problems with just about all of them. I have yet to have a single problem or complaint with Pro 1. The quality of their work is outstanding and they always repair my Jeep right the first time. They have never tried to hit me with unnecessary repairs or fees. The staff is knowledgeable, skilled, and friendly. They even let me bring my dog in and give me a ride to work. All in all I cannot say enough good things about Pro 1 Automotive. They have earned my full trust and repeat business for everything from oil changes to major repairs. As other people have said in their reviews we are lucky to have such a great shop.

Stranded New Years Eve with 3 kids in a snow storm. Got my truck to them by 8am and was repaired by noon. I can't thank Fred enough for getting us home to celebrate with our family! Best service experience ever!