Terrible. Awful. Horrible. Thieves. I took my car in for what should have been a simple alternator replacement. I was charged $230 before they even tested the alternator. I was quoted $58 for a diagnostic, which should have been a dead give away I was dealing with thieves, but then when I was given the bill they had charged me $93 for the diagnostic. After they quoted me $750 for unrequested repairs I finally told them to step away from my vehicle. I went to them only because my regular mechanic was booked and would highly recommend staying as far away from them as possible.
When this vehicle was brought to us, the battery would not hold a charge. With the customer's authorization, we replaced the battery and proceeded to check the electrical system. We found the alternator was bad. The customer paid her bill which totaled $195.76. There was no $230.00 charge prior to repairs. The $750.00 was an estimate for future repairs which we discovered during our routine inspection. The customer refused any further repairs.
- Pro 1 Automotive