We have gone to Pro One for about 3 years now. All very good experiences and very practical servicing. No fluff. Good people. A little background: Recently, my 58 yr old husband was diagnosed with Frontotemporal Dementia. His memory will likely be in tact, unlike Alzheimer’s, until the disease takes him. (Bruce Willis has the speech Varient of the same type of dementia.) This dementia shrinks the front and sides of the brain and my husband has behavioral difficulties. Initiation of a task, lack of executing a function, severe apathy. Can’t decide. Can’t drive anymore. I shared with Paul and Rachel our recent blow of news to our lives and said, “So, all the care of the vehicles is on me now.” Paul looked at me, leaned in, and said, “You and ME. You are strong and WE will do this together.” He didn’t know it but I sat there waiting for my car with tears in my eyes. Paul and Rachel are really good people. Extremely knowledgeable. Took the time to show me what the car needed now but also what could wait and how long to plan for certain things. Always so fair. Professional and caring. Thank you Pro One. You’ll never know what a lighthouse you have already been as I’m trying to navigate a cloudy journey ahead for us. You make a difference.