Reno Auto Repair

Paul was knowledgeable and very helpful. Turns out my truck didnt have to be repaired. Unfortunately its just the way it is.

I was able to get an appointment for an oil change within two days for my diesel truck. On the day of the appointment they were friendly and professional. I didnt have to wait very long and I was on my way.

I came to Pro 1 after being told my truck had an oil leak during a routine oil change elsewhere. I hadn’t noticed any signs until later when oil started leaking. Turns out the drain plug hadn’t been replaced, which should have been done with the oil change. After fixing that, my check engine light came on. I called Paul at Pro 1, explained everything, and he immediately suspected it was tied to the previous low oil level. He offered to clear the warning light for free to see if that resolved it, and it did. No pressure, no runaround, just honest and helpful service. I’ve found my new go-to shop.

I would hear Pro1 commercials on the radio often and decided to try them out when the local Chevy dealer gave me the run around about not being able to take 5 minutes to scan my truck when I already had an appointment for airbag replacement. Generally I do most of my own maintenance but when more major things are needed Pro1 has proven to be a reliable and quick place to get things done. Our latest repair was for our 2018 Yukon XL (96k miles) that just we just purchased last year. There was a check engine code, some oil leaks, and front brakes were recommended. They also did new spark plugs and wires and ended up replacing the high pressure fuel pump. The cost was not cheap, but prices were better than the dealer and Paul was very good at keeping me in the loop about what was needed and how long it would take. We dropped the Yukon off on Monday and had it back Wednesday. The invoice was clear and itemized, and we have had no issues since getting it back a few weeks ago. All the work is guaranteed for 2 years 24k miles, and since this the family vehicle, it's good to have these things fixed. Pro1 has been around for a while and we will take our vehicles there for the foreseeable future.

Excellent work service, Warranty and I was kept updated. Also they found other issues and fixed them. They have my business and I will recommend them. Service manager was great to work with.

Service was excellent and timely

Totally professional Service Manager was great to work with,Kept me up to date,Fix things above what I brought my jeep in for. In the future I will come to Pro 1 . They have my business.

On time thorough work. Paul was excellent. He had the service tech going over required maintenance, who also did great work..