Reno Auto Repair

534 reviews
Mon - Fri: 7:30 AM - 5:30 PM
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(775) 856-4434
945 Terminal Way , Reno, NV 89502
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1

Horrible customer service! This place is a joke. Went in for a smog. Failed Visual inspection but they still smogged it anyways and it failed due to visual failure. Then proceeded to charge for smog that should have been halted due to visual inspection failure. Won’t ever go back to this place. Paul and the other girl were zero help. Worried about the owners bottom line rather than customers safety and sanity.

g.

- Pro 1 Automotive
5

Fast check in and good service

Thank you, much appreciated.

- Pro 1 Automotive
5

Fast check in and good service

Thank you, much appreciated.

- Pro 1 Automotive
1

Horrible customer service! This place is a joke. Went in for a smog. Failed Visual inspection but they still smogged it anyways and it failed due to visual failure. Then proceeded to charge for smog that should have been halted due to visual inspection failure. Won’t ever go back to this place. Paul and the other girl were zero help. Worried about the owners bottom line rather than customers safety and sanity.

1

How does Pro-1 Automotive justify a $91 oil change. I really love the surprise added to my bill "Shop Supplies" $5.95. $35 oil change, $40.50 for parts, not to mention "shop supplies"- WOW!

Mr Hoel for the $35 labor Pro 1 not only performs an oil change but we also we also perform a 24 Point Inspection/Test on Filters, Brakes and Suspension, this report is sent to you along with pictures of the items. We believe that our customers want and need this information. Keeping customers informed of their vehicle condition is our policy. . Shop supplies are charged on each vehicle which includes topping off fluids, protective interior supplies, rags etc.

- Pro 1 Automotive
5

Good shop , fair prices

5

Very professional got my car done within the time frame very satisfied

Joshua glad to help getting the serpentine belt adjusted on your Outback.

- Pro 1 Automotive
5

Great staff & great place to bring ur 🚗 always great service !!

Thank you Yolanda!

- Pro 1 Automotive
5

Great customer service Thank you

Scott thanks for bringing in your Ram 1500. Maintenance is very important and we appreciate your confidence in letting us provide these services. Feel free to call anytime.

- Pro 1 Automotive
5

Paul worked on my care and was honest and fair with his business. I had an issue with my engine and he was prompt in getting back to me with all the details and costs. Plus I got my car back the next day! Definitely recommend Pro 1 Automotive.

Audrey thank you! Paul and the Techs try to make repairs as painless as possible. We know that it can be stressful when our vehicles aren't performing their best. Please call us if you have any questions or concerns.

- Pro 1 Automotive
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**Please note — No appointment required for a smog check, gas or diesel.