Reno Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
Sat: 9:00 AM - 1:00 PM
*Smog only
5

Came in for smog check after reading bad reviews for other nearby Diesel smog facility. Even though they were kind of busy, we were in and out in about 10 minutes. Very easy and nice people!

5

Moved out of communist controlled Taxifornia and needed a smog check to get my truck registered in Nv. Pro 1 did the check on my Ram diesel and had me out in 30 minutes for $37.

Welcome to Reno, looking forward to serving you with all your vehicle needs.

- Pro 1 Automotive
5

I love working here. Everyone is awesome. And all of us are on the same frequency. We are all here to keep you safely on the road so that you can make it where you need to, with your family's. Peace Love N Axle Grease.

WE HAVE THE BEST EMPLOYEES !

- Pro 1 Automotive
1

Handicap parking was unavailable due to employees allowing customers to block the handicap spots with their vehicles, which in turn made it unsafe for me to even go inside to speak with an employee about services that were needed and I had to send someone else in on my behalf.

5

I was in town for a major weekend long event and late Friday morning, the power steering failed on my business truck. I called Pro-1 and they said "get it here and we'll do our best." They did! They had it repaired and ready to go by the end of business, SAME DAY! Nicest people, great team and awesome customer service. Thanks for saving my weekend.

5

They saved my day!! In a hurry to start work I locked my keys in my car and the very nice guys came and unlocked my doors. Overall, they have wonderful customer service.

5

Great service !

THANK YOU !

- Pro 1 Automotive
5

Great mechanic

5

Great service!

5

Yes they are a 5 star shop but be forewarned, they are busy! I always take that as a good sign, if they werent good no one would want to go to them. But because they are such a good shop they have a wait list on just looking at your car. Its worth the wait. So to the actual review. My wife and I both have diesel vehicles. We bounced around a few shops and never really found a place we felt confident in. We happened on Pro1 based on a suggestion/recommendation from a family member, and we couldnt be happier. They have taken care of my Excursion that had been sitting for about 10 months. It runs perfectly and is so reliable I have no issues taking my kids in it. My wifes F250 has had new fuel injectors and now almost the complete front end is being redone. Pro1 has also fixed issues another shop claimed to, and has had zero issues prioritizing repairs based on my budget (ie. Dont drive it until this is done, this is ok to drive for a bit but will need to be done, and keep an eye on this eventually it will need to be fixed). They also were willing to hold onto my wifes truck until we could afford the repairs. No pressure or making us feel bad, just allowing us to make payments and having it ready to roll when we finally paid off the balance and were ready to take it home. If you can handle the wait to get into them, you likely will not regret it. Its a shop that has integrity and takes care of their customers. I can not recommend them enough.

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