5

5

5

Rachel and Paul are always very helpful and able take care of our car and truck needs. I highly recommend them.

Thank you Mike and Kim. It's always nice to see you and help you with your vehicles. We've got your back!!

- Pro 1 Automotive
5

Paul at the front desk was terrific. He made sure I understood all the information from the diagnostic appointment. Pro One is very honest and very competent. I will not hesitate to use them again.

Anna, we appreciate your kind review! Thank you! Paul is an awesome service advisor and we do always try to treat our customers exactly how WE would like to be treated.

- Pro 1 Automotive
5

The staff at Pro1 are friendly, helpful and knowledgeable. I usually have Pro1 smog my F-250 Ford diesel and do an occasional oil/filter change. But, when I have a real issue with my truck I only have to make one call to Pro1 and it's in the shop and getting the repairs it requires.

Thank you Ken for the review. We appreciate your feedback!

- Pro 1 Automotive
5

Super friendly staff.

Thank you for the 5-star review, Jeff! We're glad our staff made your experience a friendly one. We pride ourselves in providing excellent customer service. We hope to see you again soon!

- Pro 1 Automotive
5

Best shop experience I’ve had in Reno. The work was done faster than I expected and the billing was clear and fair.

5

Always excellent customer service, getting me in when I need to get in quickly and getting me out as quickly also. I’m always happy with my service at Pro one They’re real pros!!

Thank you Beverely. We are happy to service the BMW. I hope all is well! - Rachel and Paul

- Pro 1 Automotive
5

As always, Pro 1 has kept me up to date, by informing me of work that may need to be addressed! I take my car in and they make sure all is good! They are always so helpful and make sure my vehicle is top notch! If, you are handicapped, as I am, it’s nice noing, I am going to be safe, because of the great work they do, for me!! The staff, is the best, as well!!

Thank you James. I always appreciate helping you and the chevy when you come in. Take care! - Rachel :)

- Pro 1 Automotive
1

Left oil filter loose after oil change. Took 2days to do oil change and tire rotation even though I had appointment. Replaced gears in rear end and had to bring back for leaks. Brakes were replaced and had to bring back for calipers leaking. Not a good shop

WE ARE SORRY TO HEAR YOU'VE HAD THIS EXPIERENCE AT PRO 1 AUTOMOTIVE, JOHN. WE WOULD LIKE TO LOOK INTO THIS CONCERN FURTHER, AS OUR STAFF IS UNAWARE OF THIS CONCERN. HOWEVER, WE DO NOT HAVE THIS NAME IN OUR CUSTOMER SYSTEM.

- Pro 1 Automotive

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**Please note — No appointment required for a smog check, gas or diesel.