My fuel line broke when I was driving through Reno. I was disabled 6 hours from home. I looked up diesel mechanics, and Pro 1 was third down due to my location. I called the first two and they could not help me. I spoke to Paul at Pro 1, and he said, “bring it in, we will get you back on the road. I had it towed and it was too late to start the job. Paul said that they’d have it done by 1-2pm the next day as it would be a 4 hour job. The next morning at 11am, Paul called and said it was done. They must have started first thing in the morning. When I got there, the mechanic went over in detail what repairs were done. Everyone I talked to was very friendly, helpful and professional. I can’t recommend them enough.
Bill we know how frustrating it is to have a problem on the road. Pro 1 Techs try to get you back on the road ASAP. Happy to help!
- Pro 1 Automotive