Reno Auto Repair

Paul at the front desk was terrific. He made sure I understood all the information from the diagnostic appointment. Pro One is very honest and very competent. I will not hesitate to use them again.

The staff at Pro1 are friendly, helpful and knowledgeable. I usually have Pro1 smog my F-250 Ford diesel and do an occasional oil/filter change. But, when I have a real issue with my truck I only have to make one call to Pro1 and it's in the shop and getting the repairs it requires.

Super friendly staff.

Best shop experience I’ve had in Reno. The work was done faster than I expected and the billing was clear and fair.

Always excellent customer service, getting me in when I need to get in quickly and getting me out as quickly also. I’m always happy with my service at Pro one They’re real pros!!

As always, Pro 1 has kept me up to date, by informing me of work that may need to be addressed! I take my car in and they make sure all is good! They are always so helpful and make sure my vehicle is top notch! If, you are handicapped, as I am, it’s nice noing, I am going to be safe, because of the great work they do, for me!! The staff, is the best, as well!!

Left oil filter loose after oil change. Took 2days to do oil change and tire rotation even though I had appointment. Replaced gears in rear end and had to bring back for leaks. Brakes were replaced and had to bring back for calipers leaking. Not a good shop

Fantastic shop. I had to get my front rotors and brake pads replaced. After I got the car back I noticed a pulsation coming from the wheels still and shaking the whole car. They took the car back in and immediately went to work and saw that the rear rotors need to be smoothed out but pads were good. They fixed issue overnight. very happy with the quality, communication, and timeliness. Will be my go to for all things now on.

Brought my car to Pro 1 because of a failed smog test and leaky radiator. I was greeted quickly and smoothly checked in the vehicle. The repair was done at an extremely reasonable price. They also gave me a price on another issue they found. The Pro 1 staff is professional and extremely competent. I felt like they treated me like I was a friend who needed their car repaired. I highly recommend Pro 1.

They have put two gear boxes in our truck both fail and we have the reciet to show it’s within the covered time and they still will not replace it on the warranty because it’s the second one to fail. Like that’s our fault they used bad parts from Napa instead of AC Delco for the steering box. They almost killed us on the first one because they forgot to put the charter pen in. I do not think we will use them again